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OpenAI puts business profiles and AI sales agents inside ChatGPT, in beta

OpenAI announced Nov. 10 "Businesses in ChatGPT," a beta Business Hub where companies manage profiles, upload product feeds and see ChatGPT mention and click counts. Eligible US e-commerce and online-service firms can build Business Agents that answer customer questions. Shopify merchants can connect stores. OpenAI says chats aren't shared with businesses. Per The Decoder; TopFive could not open OpenAI's post.

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Primary source

The Decoderthe-decoder.com/openai-turns-chatgpt-into-a-business-directory-with-ai-agents-that-handle-customer-questions/

Coverage · 22 articles, oldest first

Tuesday, November 10, 2026

  1. The Verge

    ChatGPT is getting verified AI ‘Business Agents’

  2. Reuters

    reuters.com/technology/openai-lets-businesses-claim-chatgpt-profiles-adds-ai-agents-us-e-commerce-firms-2026-11-10/

  3. OpenAIPrimary

    openai.com/index/introducing-businesses-chatgpt/

  4. WeRSM

    wersm.com/chatgpt-brand-mentions-business-hub-ai-visibility/

  5. Adweek

    adweek.com/commerce/openai-gives-brands-some-data-about-how-they-appear-in-chatgpt/

  6. The Aisle

    readtheaisle.com/p/chatgpt-business-profiles-business-sales-ai-agents

  7. Search Engine Roundtable

    seroundtable.com/chatgpt-business-hub-42505.html

  8. Blockchain.News

    blockchain.news/news/openai-business-management-chatgpt

  9. The Decoder

    OpenAI turns ChatGPT into a business directory with AI agents that handle customer questions

  10. NewsMax.com

    newsmax.com/finance/streettalk/openai-chatgpt-business-profiles/2026/11/10/id/1275823/

  11. RuntimeWire

    runtimewire.com/article/openai-businesses-in-chatgpt-business-hub-agent-beta

  12. VentureBeat

    venturebeat.com/technology/openai-lets-you-claim-your-business-in-chatgpt-and-set-up-a-custom-agentic-ai-customer-sales-rep

  13. SmartCompany

    smartcompany.com.au/artificial-intelligence/australian-businesses-can-now-claim-themselves-in-chatgpt/

  14. PYMNTS.com

    pymnts.com/news/artificial-intelligence/2026/openai-gives-businesses-new-tools-to-reach-chatgpt-users/

  15. Mumbrella

    mumbrella.com.au/chatgpt-for-business-has-launched-what-you-need-to-know-now-944322

  16. MadRobot

    madrobot.blog/2026/11/10/openai-chatgpt-business-agents-verified-profiles/

Wednesday, November 11, 2026

  1. Storyboard18

    storyboard18.com/digital/openai-launches-business-profiles-on-chatgpt-with-engagement-insights-and-ai-agents-114466.htm

  2. Digit

    digit.in/news/general/openai-introduces-business-hub-in-chatgpt-lets-companies-connect-with-customers-through-ai-agents.html

  3. Neowin

    neowin.net/news/openai-takes-on-google-business-profiles-with-new-business-listings-in-chatgpt/

  4. Moneycontrol

    moneycontrol.com/technology/openai-launches-business-hub-with-company-profiles-and-analytics-for-chatgpt-article-14077097.html

  5. PPC Land

    ppc.land/businesses-gain-chatgpt-click-and-mention-counts-in-openais-business-hub/

  6. Windows Report

    windowsreport.com/openai-launches-businesses-in-chatgpt-lets-companies-claim-profiles-and-build-ai-agents/
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