DevelopingBusiness

Salesforce signs a definitive agreement to acquire Cresta, maker of voice AI agents for customer service

Salesforce announced Nov. 2 a definitive agreement to acquire Cresta, which sells AI voice agents that handle customer calls end to end plus live guidance for human agents. Closing is expected in the first quarter of Salesforce's fiscal 2028, pending regulatory approvals. Salesforce did not state a price; The Information reports $2.7 billion.

HEAT
OUTLETS: 8
NEW IN 6H: +4
FIRST SEEN: Nov 2, 2026, 19:12 ET
LAST SIGNAL: 30m ago

Made the five · #3 on Tuesday, November 3, 2026

Salesforce to buy Cresta, maker of AI voice agents

Primary source

Salesforcesalesforce.com/news/stories/salesforce-signs-definitive-agreement-to-acquire-cresta/

Coverage · 9 articles, oldest first

Monday, November 2, 2026

19:12
The Information
Exclusive: Salesforce Acquires Startup Cresta for $2.7 Billion
20:40
Salesforce
salesforce.com/news/stories/salesforce-signs-definitive-agreement-to-acquire-cresta/?bc=OTH
21:03
SalesforcePrimary
Salesforce signs a definitive agreement to acquire Cresta, maker of voice AI agents for customer service
21:10
Unite.AI
unite.ai/salesforce-agrees-to-buy-cresta-for-voice-led-customer-service-ai/
23:10
RuntimeWire
runtimewire.com/article/salesforce-acquire-cresta-2-7-billion-voice-agents-service-cloud

Tuesday, November 3, 2026

04:40
Silicon Republic
siliconrepublic.com/business/salesforce-acquire-cresta-deal-reportedly-valued-ai-digital-support
04:40
Verdict
verdict.co.uk/salesforce-to-acquire-cresta/
06:10
Tech Monitor
techmonitor.ai/news/salesforce-to-acquire-voice-ai-company-cresta
07:10
Axios
axios.com/pro/enterprise-software-deals/2026/11/03/salesforce-cresta-software-deals

ShareX LinkedIn Hacker News Email

← The whole wire